The need to process items sent back by increasingly fickle customers has become an all-year-round burden across all sectors for third-party logistics (3PL) operators. But there is no doubt that Christmas and the New Year are still the peak periods. The volume appears to be growing. […]
Read MoreThis perhaps obscure term means nothing more complicated than managing the handling and processing or returns – items that customers want to send back after they have been delivered. As with any other component of the supply chain the reverse logistics process can be managed using […]
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