What our Customers Say

WMS and SCM Customer Comments

Principal Logistics Technologies is an industry leader in deploying clever WMS Warehouse Management Software and SCM Supply Chain Management software solutions. Our highly satisfied customers span single-site operations and SME/enterprise-level operators, to multinationals with complex multi-site, end-to-end, supply chain businesses.

Wide-ranging industry sector expertise: Our multi-industry experience includes 3PL Logistics, Chemicals & Hazardous Goods, Chill Picking, Cold Storage, Cross Docking, FMCG & Grocery, Hard & Soft Commodities, eCommerce/eFulfilment, FMCG, Manufacturing, Pharmaceuticals & Healthcare, Retail, Wholesale & Distribution and more.
 

READ SOME OF OUR
CUSTOMER CASE STUDIES
 

3PL - CHILL PICKING - COLD STORAGE
“Given the margins that operate within our industry I have always held the view that IT strategy should be central to competitive advantage in driving efficiencies and reducing costs. The In-DEX suite enables us to achieve this from electronically communicating with customers reducing administration and costly errors to dual cycling of forklifts. Principal Logistics Technologies have continually knocked on the door with ideas and are quick to take up new ideas. I’d highly recommend both the solutions and the company.”
Managing Director, Agro Merchants Castlecool
 
WHOLESALE & DISTRIBUTION
“Before In-DEX WMS we needed over 200,000 sq feet to operate in. We now handle increased volumes but are operating at 120,000 sq. feet, which would have been impossible without the WMS. If you factored the above into efficiencies gains, we would have seen optimisation in excess of 25%. Before In-DEX, even with larger warehouse space, when we reached 70% capacity we hit inefficiencies. With In-DEX even with 40% less space, we only see these inefficiencies when operating above 95% capacity.”
Conor McKeown, General Manager, Annaghmore Agencies
 
CHEMICALS & HAZARDOUS GOODS
“Our operation is highly complex involving VMI, Forecasting of Customer demand requirements, JIT deliveries leaving aside all the complexities and complications of the products that we manage. Principal Logistics Technologies have been integral to our operation & supply chain now for over 10 years. Our companies have grown significantly during that period and we still enjoy a great working relationship and I'm sure that this will continue into the future.”
Director, 3PL Chemicals Business, Dublin
 
3PL - CHILL PICKING - CROSS DOCKING OPERATION
“The In-DEX suite is mission critical to our operation. We have found, from deployment to ongoing support, that both the application and staff at Principal Logistics Technologies to be superb. Given the nature of our industry we quite often win contracts with little to no lead time so we need to ensure seamless operations whatever our workload.”
Director of Operations, CMLF&L (Telford)
 
CHILL PICKING - CROSS DOCKING - MANUFACTURING
“We initially invested in a WMS for a distribution centre in Kendal but quickly understood the systems capabilities and undertook to roll it out gradually to more complex sites within the group. The knowledge and can do attitude of all the staff is refreshing and would have no hesitation to recommend their solutions."
IT Manager, United Dairy Farmers - Dale Farm
 
RETAIL & ECOMMERCE
“Improvements within the warehouse, and at stores within the group, delivered by In-DEX WMS have been significant and have met our furthest expectations. The PLT team is a great fit for us, professional, responsive and technically able to accommodate any of our requests. We continue to enhance the operation working with PLT and have, to date, found no limitations with the software”.
Marcin  Kantor, Business Improvement Director, Home Store + More
 
PHARMACEUTICALS & HEALTHCARE - FMCG - ECOMMERCE - RETAIL
“I know that if I need to contact Brentech there will be an industry and application expert on the end of the line. This gives us enormous peace-of-mind. It is the best support service I have dealt with. From the initial meeting through implementation, go-live and support, Brentech have proven their dependability especially when the going gets tough.”
Anthony Maltby, Manager, F. Maltby & Sons
 
PHARMACEUTICALS & HEALTHCARE - WHOLESALE & DISTRIBUTION
“Even I don’t recognise AWARDS as the system we put in over 20 years ago. SInce then, Brentech have evolved AWARDS to allow us to meet the challenges we face in today’s market. We know, from the information they share with us, that we are well placed to face future challenges. Most organisations, especially those with our complexity, review their systems every 7-10 years. WIth Brentech’s continuous development we've been able to use AWARDS for 20 years."
Joy Ellison, Director, Mawdsley Brooks
 
PHARMACEUTICALS & HEALTHCARE - WHOLESALE & DISTRIBUTION
“Due to the AWARDS-BA³ modular design, we have the ability to mould the system to our changing needs. We find that we are able to configure AWARDS-BA³ to allow us to create new and exciting ways of presenting offers to our customers. Some systems considered just weren’t flexible enough to be able to implement these initiatives. AWARDS-BA³ capabilities allows us to be one step ahead.”
Gerard Nugent, Merit Pharmaceuticals
 
COLD STORAGE
“We acquired the Allied Logistics site, where In-DEX WMS software had successfully managed the complex needs of the site for over a decade. All the management team and staff here praised the system and support teams. I was impressed with the application, and my initial meetings with the Principal Logistics team. I look forward to enhancing the system capabilities on this site here in the coming years.”
Head of IT Service Operations, Musgrave Group
 
3PL - CHILL PICKING - COLD STORAGE
“We choose In-DEX Enterprise from Principal Logistics Technologies in 2008. The implementation was managed exceptionally well. Since that time we have grown quite substantially, added many new services and clients. At all times we have found the service and responsiveness from Principal Logistics Technologies excellent and this has been key to us winning new business.”
Managing Director, Rick Bestwick
 
PHARMACEUTICALS & HEALTHCARE - DISTRIBUTION
"We have been dealing with Brentech Data Systems for over 20 years now. During that time they have consistently gone the extra mile to provide us with an excellent service.I would recommend Brentech Data Systems to anyone who is serious about developing a business partnership, as opposed to just another supplier.”
Peter Surgenor, Managing Director, Sangers
 
3PL - PHARMACEUTICALS & HEALTHCARE
“United Drug were one of the first users of Brentech's AWARDS over 25 years ago. Since then the technology has been deployed as the distribution software of choice within the United Drug Group, both in Ireland and the UK. The ability of AWARDS to provide the complex functionality, required by all United Drug businesses, for over 25 years is a true testament to its adaptability and flexibility.”
Barry O’Reilly, IT Development Manager, United Drug Group
 
PHARMACEUTICALS & HEALTHCARE - RETAIL - FMCG - ECOMMERCE - ONLINE
“The goal was to improve profitability by £12m annualy. This meant investing in a new state-of-the-art NDC in Stoke-On-Trent, new working practices and, of course, a new WMS. We used AWARDS at our previous warehouse and knew what Brentech could deliver so we implemented it in our new warehouse. Although AWARDS didn’t generate business benefits of £12m a year alone, it was the vehicle that the business uses in achieving those benefits.”
Grant Sharman, Well Pharmacy
 
PHARMACEUTICALS & HEALTHCARE - DISTRIBUTION - FMCG
“AWARDS-BA³ has allowed us to provide our users with the tools they need to meet corporate objectives. With our last system, even a simple change required the author getting involved and cost us money. We tended to try and find ways around it. With AWARDS-BA³, we use the range of modules to completely change what we need to do both inside and outside of the system.”
Hannah Lewis, Project Manager, Yodel
 

READ SOME OF OUR
CUSTOMER CASE STUDIES